Privacy Policy

This Privacy Policy explains how Nordplug Oy ("Nordplug", "we", "us") collects, uses, and protects your information when you use our websites, applications, and services (collectively, the "Services").

Information we collect

• Account and contact information: name, email address, and optional phone number when you contact us or subscribe to updates.
• Usage and device data: interactions with our website and app, approximate location based on IP, device and browser information, logs, and diagnostics.
• Service data: configuration and preferences you provide within the app.

How we use information

• Provide, maintain, and improve the Services.
• Communicate with you about updates, features, and support.
• Ensure security, prevent misuse, and comply with legal obligations.

Legal bases (EEA/UK)

We process personal data based on performance of a contract, legitimate interests (e.g., product improvement and security), and your consent where required (e.g., marketing).

Retention

We retain personal data only as long as necessary for the purposes above, or as required by law. We anonymize or delete data when it is no longer needed.

Sharing

We do not sell personal data. We may share data with trusted service providers who help us operate our Services (e.g., hosting, analytics), under contracts that protect your data. We may disclose information to comply with the law, protect rights and safety, or as part of corporate transactions.

International transfers

Where data is transferred outside your country, we use appropriate safeguards, such as Standard Contractual Clauses.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent. To exercise rights, contact us at support@nordplug.com.

Children

Our Services are not directed to children under 13 (or applicable age of digital consent). We do not knowingly collect personal data from children.

Security

We implement reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure.

Contact

If you have questions about this policy or our practices, please see our Contact page or email support@nordplug.com.